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Ben stands in front of the Modern Servant Leader Logo

It was 2006. My CFO just fired the 4th person he hired, within a year of hiring them. Now, his entire team had turned over 3 times in as many … Read More...

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Man Confused by Gap in Bridge

Does your organization have the fundamental systems in place to serve your customer’s needs? It seems a simple question, yet often the most basic … Read More...

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Return on Relationship Audiobook Cover

 "Return on Relationship = ROI"  -Ted Rubin & Kathryn Rose I heard a lot about this book, "Return on Relationship: Relationships are the new … Read More...

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