Servant Leadership & Technology
Passion is exciting. People follow passionate leaders faster than somber managers. In “It’s Not About the Coffee,” former Starbucks president, Howard Behar explains he left the last company he worked for before Starbucks, because the CEO sought to restrain his passion. At Starbucks, Behar explains, his passion was an asset, not a liability. Obviously, passion [...]
As a leader, you need to understand how social media crises occur, how to minimize your chances of an attack and what to do in the case of a customer attack. Paul Gillin recently wrote Attack of the Customers: Why Critics Assault Brands Online and How to Avoid Becoming a Victim. I spoke with Paul [...]
This simple graphic depicts the difference between a Bad Boss and a Good Leader. I love it, because it highlights some key attributes, including: 1. Role of the Team: The Bad Boss expects the team to serve them. The Good Leader serves the team. 2. Command vs. Participate: Bad Bosses command others to do what [...]
You have a bad guy. The villain. The antagonist. This bad guy is either inside your company or outside. As a leader, you can influence where he is. Outside it better, but if you don’t point him out to your team, they’ll create the bad guy inside your company walls. Enemies The bad guy is [...]
Social media shifts the power from the few to the masses. Here’s how it works and how you can benefit from the shift: Before Social Media, Power was Held by the Few Before social media, the power was in the hands of a few. The wealthy, executives, publicists and formal (traditional) media controlled the message. [...]
“This is your last chance. After this, there is no turning back. You take the blue pill – the story ends, you wake up in your bed and believe whatever you want to believe. You take the red pill – you stay in Wonderland, and I show you how deep the rabbit hole goes.” – [...]
There are three loves every great leader must have: Love for the Mission, Love for the People and Love for Character. These three loves set the foundation for great leadership. Love for the Mission Love for the mission shows in all the leader does. Passion flows from one who loves their mission. With this love, [...]
“If you can’t measure it, it doesn’t exist.” “You cannot manage what you cannot measure.” As a leader, you’ve probably heard many variations on these quotes. They are, to some degree, correct. Measurement does make it easier to manage something and I suppose a physical existence can be identified by some form of measurement, in [...]
In Turning Pro, author Steven Pressfield explains the difference between amateurs and professionals, in any field. Pressfield likens amateurs to addicts – not just drug addicts, but addicts of all forms. In contrast, artists – real artists, are professionals. If you’re passionate about something – anything – and wonder why you’re not making more progress, [...]
A good friend and leader in her own field, asked advice on starting her social media engagement. I quickly found myself overwhelming her with new ideas. It occurred to me there was a better approach: to lay out stages for her social media engagement. Here are the stages I proposed for her: Infancy Like the [...]
