My Great Failure, Part 1: Overconfidence & a Humility Lesson

Business Man Tossing Paper Teaches Humility

The Scenario: Overconfident I was hired to deliver a new back office  software suite. Prior to my arrival, the project had struggled to get off the ground, so expectations were high. They placed a lot of hope in me and perceived me as the “hero” outside hire. What was worse, I knew and believed the hype [...]

Multitasking vs. Active Listening for Your Team

Distracted Businessman Texting During Meeting

I recently received feedback that I am multitasking too much in meetings. The perception is that I am not engaged enough. This bothers me especially because multitasking during meetings has long been a pet peeve of my own. Therefore, I’m dedicating myself to fixing this. Here’s why: A good leader serves their organization through active [...]

Don’t Confuse Accountability With Responsibility

Confusing Accountability with Responsibility can Spell Danger!

Danger Will Robinson, Danger! One symptom of a leader caving to her own ego is one who begins to confuse accountability with responsibility. Accountability is when you own the ultimate result – pass or fail. Responsibility is when you are the one to deliver the result. Too often, I’ve seen good managers cave to their [...]

Servant Leadership Observer – October 2011

Servant Leadership News

Welcome to the October edition of the Servant Leadership Observer. This month brought several news events, including a release by the C12 group highlighting the benefits of servant leadership in business. The Greenleaf Center has announced their first of three virtual certificate courses will begin in January. In addition, there is an interesting blog post [...]

How Wall Street Behaves Like a Toddler

Wall Street Behaving Like a Toddler

I love my toddler son, but he has a lot to learn. I love Wall Street too, but it also has a lot to learn. This analogy occurred to me while dealing with one of my son’s tantrums – our venerable icon of American capitalism often behaves like our toddlers. Some examples: I want candy! [...]

Do You Need a Leadership Storm?

Sometimes we need a Leadership Storm

Storms that may seem destructive, often bring positive results. A leadership storm can have the same impact. A good leader that enters a bad situation (drought), needs to make tough decisions (storm), but the positive results are undeniable (growth). The Drought Preceding storming leadership is often a drought. This drought is a time of difficult challenges [...]

Do You Have a Foundation of Great Experience & Culture?

Black Female College Graduate

Much of what I practice in both leadership and technology roles, I first learned early in my career. In fact, the early years of my career formed the lens through which I view most of my professional perspectives. While I have grown, adapted and expanded many perspectives since those formative years, I was fortunate to [...]

Servant Leadership Observer – September 2011

Servant Leadership News

After a hiatus of monthly news updates, we resume the Servant Leadership Observer with September, 2011 news. I’ll post the October edition soon. In the meantime, the September edition captured a lot of news from Academia and some great blog posts. Want to receive monthly servant leadership updates and regular posts from ModernServantLeader.com? Sign up [...]

2 Critical Phrases to Handle Haters

Hater Girl Makes Loser Sign on Forehead

Jon Acuff Method Jon Acuff wrote about Loving Your Own Dream Too Much to Hate Somebody Else’s. In the post, he explains how he deals with haters: When ever someone attacks me and the books I write, I always ask them a simple question: “How did you write your book differently?” That response is so powerful, [...]

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