Servant Leadership & Technology

Hello, I'm Ben, founder of MSL. I use this site to promote Servant Leadership ... <More>

Southwest Airlines (LUV) announced the 39th consecutive year of profitability yesterday. The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). During the financial earnings call, CEO Gary Kelly, CFO Laura Wright and Executive VP Robert (Bob) E. Jordan reflected the company’s commitment to servant leadership. Improved Results by Acquired AirTran Southwest [...]

We’ve had it wrong all along. It’s not social media, but “media, social”. What we consume is media first, social second. We still consume news, facts, tips, advice, marketing, videos and other media primarily but as a benefit, we now get a social aspect as well. Therefore, it’s Media, Social and not Social Media. It’s [...]

The world is shrinking. Across my career, I’ve worked on many multicultural and international teams. Today, I work directly with individuals who have a native language of English, Italian, Hindu, Chinese, French, German, Portuguese, Spanish or Vietnamese. Based on my experiences, I wrote tips for leading global teams. In that post I recommend using simple terms [...]
Copyright © 2012 · by Benjamin S. Lichtenwalner