Servant Leadership Observer – October 2011

Servant Leadership News

Welcome to the October edition of the Servant Leadership Observer. This month brought several news events, including a release by the C12 group highlighting the benefits of servant leadership in business. The Greenleaf Center has announced their first of three virtual certificate courses will begin in January. In addition, there is an interesting blog post [...]

Servant Leadership Observer – September 2011

Servant Leadership News

After a hiatus of monthly news updates, we resume the Servant Leadership Observer with September, 2011 news. I’ll post the October edition soon. In the meantime, the September edition captured a lot of news from Academia and some great blog posts. Want to receive monthly servant leadership updates and regular posts from ModernServantLeader.com? Sign up [...]

Servant Leadership Observer – March 2011

Servant Leadership News

This month brings more interesting servant leadership news out of Africa and blog posts, including topics on mentoring and reflections on servant leadership.

Happy Customers Tell 400 (with Blogs)

Those of you in customer service know that, historically, a happy customer tells 5 people, while an unhappy customer tells 100. While that was true in the past and likely remains true for verbal communication, Web 2.0 functionality is leveling the playing field. In particular, through Blogging your customers may tell the same number of [...]

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