Lead Like a Curling Sweeper

Canadian Curling Team in 2006 Winter Olympics in Torino, via Bjarte Hetland under Creative Commons

The sport of Curling makes an excellent analogy for servant leadership. In this sport, each player must lead in a way, but the Sweeper is like the servant leader. The Skip sets a stone in motion toward a target. As the stone slides along the ice, the Skip then  calls directions to the Sweepers. Sweepers [...]

How to Create a Priorities Map

A Spheres of Service Priorities Map can reveal a lot about your organization

Understanding the priorities for colleagues can be vital to your success. A priorities map reveals the network of priorities for people in your organization. Often, team members confuse a lack of understanding with a difference in priorities. For example, the CEO may have very different priorities than the VP of Human Resources. To help you [...]

Penn State Trustees Report – Too Little Too Late

Penn State's Iconic Old Main without The Elm Tree on the Right

Yesterday, the Penn State Board of Trustees released the Report Concerning November 9 Decisions. These decisions included the removal of coach Joe Paterno and President Graham Spanier following allegations of sexual assault by former assistant coach Jerry Sandusky. The report provides details our Penn State family needed to move forward. It also provided examples that servant leaders can [...]

Is Your Business Bleeding Out?

Surgeons Operating on a Patient

Bleeding out (“exsanguination” in medical terms) is death caused by the loss of blood from a wound. In business, the term could be used to describe a similar death. Wounded by one event, the organization fails to recover and slowly bleeds to death. Businesses often forget about the culture, and ultimately, they suffer for it [...]

Stop Complaining About What You Permit

Complaints Box - Stop Complaining

Dear Mr. Whiner, Please, stop complaining about what you permit. I don’t appreciate you stopping by my office every day, disrupting my work and meetings to complain about that which you are not willing to work on yourself. If you are interested in discussing solutions and influencing positive changethough, I am all ears. Your Complaints [...]

Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Southwest Airlines Logo

Southwest Airlines (LUV) announced the 39th consecutive year of profitability yesterday. The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). During the financial earnings call, CEO Gary Kelly, CFO Laura Wright and Executive VP Robert (Bob) E. Jordan reflected the company’s commitment to servant leadership. Improved Results by Acquired AirTran Southwest [...]

Steve Jobs vs. Herb Kelleher – Hero Worship vs. Servant Leadership

Steve Jobs, Herb Kelleher, Steve Wozniak, Tim Cook, Colleen Barrett, Gary Kelly

I am a fan of many Apple products and believe Steve Jobs played a critical role in Apple’s success. However, following his passing, there were many people who referred to him as a great leader. He was – if you refer to technology and innovation. However, if you refer to people or organizational leadership, I [...]

Lemonjello’s Leads by Example with Zero Waste Sustainability Policy

Lemonjello's Coffee Mug

It is a common occurrence now: coffee shop patrons holding their trash in hand, searching in vain for a garbage can. However, there are no trash cans for patrons. Lemonjello’s pursues a zero waste policy. To do so, they’ve removed public trash cans and asked customers to place any trash in the dish bin. Employees [...]

Donald Trump’s Face Tells the Story of Power-Based Leadership

Donald Trump - Many Faces - Many Frowns

Donald Trump is the epitome of power-based leadership. For example, the man wanted to trademark his catch phrase, “You’re fired!”, which would require every organization using this phrase to pay him tribute. Therefore, “The Donald” makes for an excellent study on the personal effects of power-based leadership. Former Fan When I graduated college, I idolized [...]

“The Outsiders” by Need To Breathe – Servant Leadership Inspiration

Need to Breathe - The Outsiders - Album Cover

I know your frustration. I feel your pain. Sitting there, hearing some self-absorbed, toxic leader drone on about one bad practice after another. Yet, you know there is a better way. I’m here to tell you, you’re not alone and I have some theme music to inspire you – “The Outsiders” by Need to Breathe. [...]

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