Power of Customer Reviews Online and Why You Need Them

Customer Reviews Online

Before Online Reviews In the old days, selling your product or service consisted of developing the item, selecting a market and screaming your message as loud and often as you could. Whether your message traveled on TV, Print or Radio, the model was consistent – a one-way message. There was no real discussion or sharing [...]

Blogging is a Mirror of Yourself and Your Organization

Blogging as a Mirror

Blogging is as much a help to me as I intend it for others. It reminds us of who we are, who we want to be and how we want to help others.

Thank-You Thursdays (#TYT)

Thank-You Thursdays

I’ve decided to start a new campaign: “Thank-You Thursdays”. Each week, I will block time on my calendar to simply say, “thank you”. Will you join me?

Refuse to Compromise

Uncompromising Principles

…leaders must understand what they can not compromise on. Most leaders today determine what they want not, choose not or should not compromise on. However, these positions are not strong enough for leaders that truly want to serve their team.

Servant Leaders Can Be Mean Too

One misconception about Servant Leaders is that they are just “too nice”. In reality, Servant Leaders can seem quite mean, depending upon the circumstances. Below are four examples of servant leaders that even Donald Trump could be proud of….

Day in the Life of Your Team

Note: The conclusion of our 3 part series, this message reflects on the perception and realities between leaders and individual contributors. Part one was “A Day in the Life of Your Staff“. Part two was “A Day in the Life of Your Boss“. We saw both sides of the story. The individual contributor, Jonathon, working [...]

Day in the Life of Your Boss

First time managers often realize they underestimated how many additional responsibilities management entails and the efforts supervisors perform behind the scenes. So, before you suggest your boss does not work as hard as you, does not appreciate your contributions, or simply doesn’t “get it”, consider this short parable about one such – admittedly imperfect – manager.

A Day in the Life of Your Staff

How well do you know what members of your team do on a regular basis? Consider this parable of one employee’s interactions with his supervisor. It’s part one in a three part piece on the importance of transparency between leaders and their team.

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