What Will You Stand For?
“If you stand for nothing, you will fall for anything.” I was done falling for anything. What will you stand for? A story…. If looks could kill, the CIO would have assassinated me on the spot…
Technology
Technology posts, presentations, articles, videos and other related content.
Top 9 Tips for Working Remotely
Are you new to working from home or working remote? Have you considered the challenges and special needs of your remote employees? With the COVID-19 outbreak in the United States, there are many people, new to telecommuting, who could use some tips and best practices. I’m the author of, “Paradigm Flip: Leading People, Teams, and …
USA Gymnastics Demonstrates Failure at Leadership Selection in the Digital Media Age
On Saturday, USA Gymnastics announced the role of interim President and CEO will be filled by Mary Bono. In selecting Bono, USA Gymnastics joins an unfortunate list of companies failing to conduct a basic analysis of digital media, before making critical leadership decisions. At issue is at least one post where Ms. Bono attacked Nike, …
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Why Leaders Should Never Use Speaker Phones – and Some Tips if You Must
Eric… Eric…. Eric… ERIC!!!!!!!!!!! His team member was trying desperately to interrupt the executive as he moved from topic to topic, further and further away from the first point a question was raised. But Eric was oblivious to the fact that anyone had a question. By the time they were able to get there question in, …
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Why Social Media Makes Now a Great Time to be a Leader
For the first time in history, leaders can receive effective feedback from millions of people. Why is now a great time to be a leader? What makes today so different from prior centuries, or even decades? Technology delivered a leadership innovation called digital social media. Throughout history there have been many communication innovations, but digital media, and …
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Real Time Listening in Digital Media for People Leaders
[fusion_youtube id=”https://youtu.be/kU8JQNJy9jM” width=”” height=”” autoplay=”false” api_params=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=””][/fusion_youtube] Click here if you are unable to see the video. In Paradigm Flip, I introduced three types of listening in digital media for people leaders to monitor the online conversation about their business or non-profit and it’s industry: 1. Real Time: A real-time monitor streams content as it occurs …
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Digital Media and the Future of Your Leadership – Video
[fusion_youtube id=”http://youtu.be/D9MVX8R76Vc” width=”” height=”” autoplay=”false” api_params=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=””][/fusion_youtube] Ben Lichtenwalner presents Digital Media and the Future of Leadership at Hope College’s Critical Issues Symposium. Having difficulties viewing the video? Click here. Leadership is not easy, but digital media makes it easier than ever before. Whether or not you leverage this opportunity, there are major influencers …
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Do You Have the Fundamental Systems to Serve Customers?
Does your organization have the fundamental systems in place to serve your customer’s needs? It seems a simple question, yet often the most basic concepts are overlooked. Here’s an example: Bad Systems: An Example Imagine buying a full vacation package for your anniversary through a major airline. Then, when booking your flight, that airline chose …
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Just Launched – Paradigm Flip – Launch Week Discount
I’ve just launched my new book – Paradigm Flip: Leading People, Teams, and Organizations Beyond the Social Media Revolution. It’s a unique perspective on the dovetail of great leadership principles and social media. As I say in the book, it’s not about you and it’s not about me: it’s about how you can better serve …
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No Hype. Social Media’s Just Helping Change the World
A lot of social media consultants say they’re “no hype”. This resonates with hiring leaders because they’re tired of hearing what they don’t believe. Namely, that social media is the unbelievable phenomenon that is going to change the world all on it’s own. I agree, that’s ridiculous. However, social media is helping to change the …
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