Technology

Technology posts, presentations, articles, videos and other related content.

Mary Bono, Simone Biles, USA Gymnastics, Nike, and Spencer Stuart

USA Gymnastics Demonstrates Failure at Leadership Selection in the Digital Media Age

On Saturday, USA Gymnastics announced the role of interim President and CEO will be filled by Mary Bono. In selecting Bono, USA Gymnastics joins an unfortunate list of companies failing to conduct a basic analysis of digital media, before making critical leadership decisions. At issue is at least one post where Ms. Bono attacked Nike,

USA Gymnastics Demonstrates Failure at Leadership Selection in the Digital Media Age Read More »

Young man talking on a vintage telephone, nice emotion

Why Leaders Should Never Use Speaker Phones – and Some Tips if You Must

Eric… Eric…. Eric… ERIC!!!!!!!!!!! His team member was trying desperately to interrupt the executive as he moved from topic to topic, further and further away from the first point a question was raised. But Eric was oblivious to the fact that anyone had a question. By the time they were able to get there question in,

Why Leaders Should Never Use Speaker Phones – and Some Tips if You Must Read More »

Women Reviews Feedback Scores

Why Social Media Makes Now a Great Time to be a Leader

For the first time in history, leaders can receive effective feedback from millions of people. Why is now a great time to be a leader? What makes today so different from prior centuries, or even decades? Technology delivered a leadership innovation called digital social media. Throughout history there have been many communication innovations, but digital media, and

Why Social Media Makes Now a Great Time to be a Leader Read More »

Ben Lichtenwalner Demonstrates Social Media Listening for People Leaders

Real Time Listening in Digital Media for People Leaders

[fusion_youtube id=”https://youtu.be/kU8JQNJy9jM” width=”” height=”” autoplay=”false” api_params=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=””][/fusion_youtube] Click here if you are unable to see the video. In Paradigm Flip, I introduced three types of listening in digital media for people leaders to monitor the online conversation about their business or non-profit and it’s industry: 1. Real Time: A real-time monitor streams content as it occurs

Real Time Listening in Digital Media for People Leaders Read More »

Ben Lichtenwalner presenting Digital Media and the Future of Leadership at Hope College Symposium

Digital Media and the Future of Your Leadership – Video

[fusion_youtube id=”http://youtu.be/D9MVX8R76Vc” width=”” height=”” autoplay=”false” api_params=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=””][/fusion_youtube]   Ben Lichtenwalner presents Digital Media and the Future of Leadership at Hope College’s Critical Issues Symposium. Having difficulties viewing the video? Click here. Leadership is not easy, but digital media makes it easier than ever before. Whether or not you leverage this opportunity, there are major influencers

Digital Media and the Future of Your Leadership – Video Read More »

Man Confused by Gap in Bridge

Do You Have the Fundamental Systems to Serve Customers?

Does your organization have the fundamental systems in place to serve your customer’s needs? It seems a simple question, yet often the most basic concepts are overlooked. Here’s an example: Bad Systems: An Example Imagine buying a full vacation package for your anniversary through a major airline. Then, when booking your flight, that airline chose

Do You Have the Fundamental Systems to Serve Customers? Read More »

Scroll to Top
We Value Your Privacy

This site uses cookies to enhance your experience. We do not share, sell, or lease your information for any other purpose.