Southwest Airlines

Servant-led companies lose less value than other companies, following a crisis.

SERVANT-Leadership™ is Great in a Crisis

Is SERVANT-Leadership™ good in a crisis? One of the common misconceptions about servant-leadership is that it’s too slow to use in an emergency. This is also a reason some businesses choose not to apply it in their organizations. However, recent events give us great examples to prove the benefits of SERVANT-Leadership™ in business – especially

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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Southwest Airlines (LUV) announced the 39th consecutive year of profitability yesterday. The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). During the financial earnings call, CEO Gary Kelly, CFO Laura Wright and Executive VP Robert (Bob) E. Jordan reflected the company’s commitment to servant leadership. Improved Results by Acquired AirTran Southwest

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